Get in Touch

Have questions about PrimeKube? Need help with your server? We're here to help.

Response Time

Within 24 hours

Support Hours

Mon - Fri, 9AM - 6PM EST

Send us a Message

Frequently Asked Questions

How quickly will my server be ready?

Your server is typically provisioned within 60 seconds of payment confirmation. You'll receive setup instructions via email.

Can I upgrade my server later?

Yes! You can upgrade or downgrade your server at any time. Changes take effect at your next billing cycle.

How does WireGuard VPN work?

WireGuard creates an encrypted tunnel between you and your server. Only players with the VPN config can connect, keeping your server private.

What if I need help with setup?

Our support team is here to help! Send us a message using the form above, and we'll guide you through the process.